The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Serenity
“My room was incredibly spacious and comfortable, featuring a large bed and cozy pillows that made for a perfect night's sleep.” view full review
Delicious Breakfast
“The breakfast buffet was a highlight of my stay, offering a wide variety of delicious local Kelantanese delicacies that were freshly prepared.” view full review
Excellent Gym
“The gym was excellent, equipped with numerous machines and ample space, making my workouts enjoyable and efficient.” view full review
Easy Parking Access
“While I parked in the adjacent building, the parking was well-managed and accessible, making it convenient to reach the hotel after parking.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Bowling
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Kota Sri Mutiara Jalan Sultan,
Kota Bharu,
Malaysia,
15150,
Kelantan
Map view
Kota Sri Mutiara Jalan Sultan,
Kota Bharu,
Malaysia,
15150,
Kelantan
City landmarks
Jalan Buluh Kubu
Siti Khadijah Market
2.2
km
Mosque
Muhammadi Mosque
2.5
km
Town Square Jalan Sultan
Istana Jahar
2.4
km
Kota Bharu Mall
1.8
km
Jalan Plb
Handicraft Village and Craft Museum
2.4
km
Museum
Kelantan Museum
2.5
km
Castle
Istana Telipot
660 m
Mosque
Masjid telipot
2.6
km
Mall
Billion Shopping Centre
2.4
km
Masjid Bahagia
880 m
Church
Our Lady of Fatima of the Holy Rosary
890 m
Stadium
Sultan Mohammad IV Stadium
1.3
km
Garden
padang merdeka kota bharu
1.5
km
Shopping Area
KB Mall
1.1
km
Arulmigu Siva Subramaniyar Temple
1.1
km
Mosque
Masjid Paya Rambai
1.1
km
Church
First Assembly Church
1.2
km
Stadium
Stadium Sultan Muhammad IV
1.3
km
Rumah Mayat HRPZ II
1.5
km
Golf Course
Kelantan Golf & Country Club
2.4
km
Masjid Al-Mukhlisin
1.6
km
Mosque
Masjid Sultan Mansor
1.6
km
uitm kota bharu
1.6
km
Mosque
Masjid Al-Quddus
1.6
km
Jln Sultan Town Centre
Bank Kerapu
2.5
km
Taman Tengku Anis,15400
Taman Perbandaran Tengku Anis
3.3
km
Jalan Kuala Krai
Taman Air Splash
2.2
km
Event hall
Cultural Centre
2.1
km
D1
Istana Kota Lama
2.6
km
Nearby
Masjid Diraja Long Yunus Langgar
430 m
Restaurants
Nasi Kukus Abe Mie
2.0
km
Jalan Sultan Yahya
Ikan Bakar Kukup
1.0
km
Restaurant
Bao Bao
1.1
km
271
Nasi Ayam Kampung Billion
1.1
km
Lorong Merican
KBB Burger & Steak
2.3
km
No 2713 Jln Kuala Krai
KB Burger Bakar
2.3
km
Jalan Kuala Krai
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Cleanliness
Friendly staff
Noise disturbances
Slow service
7.4/10
Very good
Rooms
7.5
Location
8.2
Service
8.3
Dining
7.5
Guest reviews
7.4/10
based on 11 reviews
8.4
8.4/10 based on 1443 reviews
Johnny
United States,
April
2024
8.2/10
The hotel is conveniently located next to a bustling mall and offers easy access to various restaurants. The rooms are spacious and clean, although noise can be an issue in the morning. The service is warm and accommodating despite some delays in baggage delivery. The dining options are varied and pleasing, while the facilities are well-maintained.
Rooms
8.0
The rooms make up for it in space and overall cleanliness, although noise in the mornings can be disturbing.
Service
7.0
The service was warm and friendly, although baggage delivery took longer than expected.
Location
9.0
The location is strategic, being next to a mall and surrounded by various dining options.
Dining
9.0
The dining experience was fantastic with a wide selection of both western and eastern cuisines.
Facilities
8.0
The facilities are well-maintained and contribute to a pleasant stay.
Frederick
United States,
March
2024
8.0/10
My stay at this hotel was quite pleasant overall. The rooms were spacious and comfortable, but there was a noticeable smell of cigarette smoke. The location was excellent for my first visit to Kota Baru, although the surroundings were a bit shabby in places. The service was friendly and helpful, and the dining options were varied, although I wish they offered more local Kelantanese dishes. The facilities were ample and well-maintained, making the stay enjoyable.
Rooms
8.0
The room was very spacious, with a good location and a comfortable bed. However, there was a smell of cigarette smoke and the view facing the apartments was a downside.
Service
9.0
The staff at the hotel were noticeably friendly and very helpful. They responded well to any complaints and coped admirably with a full house during my stay.
Location
7.0
The hotel's location in Kota Baru is strategic compared to others in town. However, the surrounding area needs improvement, particularly for safety while walking to nearby malls.
Dining
8.0
The dining options were generous and varied, but I would have liked to see more local Kelantanese dishes on the menu.
Facilities
8.0
The facilities at the hotel were ample and well-kept, providing a comfortable stay for guests.
Edith
United States,
December
2023
7.8/10
The hotel offers a convenient central location next to the supermarket. The rooms are spacious but show signs of aging with a slight musty smell on arrival. The service is friendly and helpful, especially with recommendations for dining options. The dining experience is enjoyable but slightly costly. Despite some drawbacks, the hotel provides good value for money overall.
Rooms
7.0
The room, although spacious, showed signs of aging with a damp smell upon entry.
Service
9.0
The service from the staff was friendly and helpful, particularly in suggesting good dining spots.
Location
8.0
The hotel's central location next to the supermarket is convenient, although the surroundings could be improved for pedestrian safety.
Dining
7.0
The dining experience offered a variety of delicious options but was a bit pricey at RM59 per person.
Facilities
8.0
The facilities provided met expectations, contributing to a satisfactory stay overall.
John
United States,
December
2023
6.8/10
My stay at the hotel was overall pleasant, with clean and comfortable rooms but some aspects could be improved. The staff was friendly and helpful, though there were some delays at times. The location was convenient but had some noise issues. The dining experience had its ups and downs. The facilities were decent with room for enhancement.
Rooms
8.0
The room was clean, comfortable, and well-maintained.
Service
7.0
The staff members were friendly and accommodating, but there were occasional delays in service.
Location
6.0
The hotel's location was convenient for accessing the town center but suffered from noise disturbances at night.
Dining
7.0
The dining options were varied, though the service was sometimes slow.
Facilities
6.0
The hotel had basic facilities that were satisfactory, but there is room for improvement in enhancing additional amenities.
Cleanliness
Noise disturbances
Bill
United States,
November
2023
7.2/10
The hotel's location is convenient, right on the ring road around the city. The rooms are spacious but show signs of wear and lack proper maintenance. The staff are friendly and helpful, yet there were issues with room allocation. The dining experience had good variety but could be improved with local cuisine. Despite some drawbacks, the hotel offers good value for money overall.
Rooms
6.0
The rooms felt spacious but showed signs of wear and lack of proper maintenance.
Service
7.0
The staff are noticeably friendly and very helpful, yet there were issues with room allocation.
Location
8.0
The hotel's location is convenient, right on the ring road around the city.
Dining
7.0
The dining had good variety but could be improved with local cuisine.
Facilities
8.0
The facilities met expectations.
Tim
United States,
October
2023
7.8/10
Staying at this hotel was a mixed experience. The room I got was spacious and comfy, but there were some cleanliness issues and a broken dressing table. The service was excellent, with a warm welcome and attention to detail. The location is great for exploring Kota Bharu, but it can get noisy at night. The dining options were decent, but the buffet could have been better stocked. Overall, a good stay with some room for improvement.
Rooms
7.0
The room was spacious and comfy, but cleanliness could be better.
Service
9.0
The service was excellent, with a warm welcome and attention to detail.
Location
8.0
Great location for exploring Kota Bharu, but it can get noisy at night.
Dining
7.0
Decent dining options, but the buffet could have been better stocked.
Facilities
8.0
friendly staff
cleanliness issues
Pete
United States,
September
2023
7.4/10
The hotel is perfectly situated near the town center and attached to a shopping complex, offering strategic convenience. The friendly staff cope well with busy periods, and the location is great, although there are some maintenance issues on the routes to malls. The room needs improvements in cleanliness and pest control, but the sitting area offers comfort for families. Dining is slightly pricey but enjoyable, with room for enhancement in local cuisine. Overall, a worthwhile stay for the location and service provided.
Rooms
7.0
The room's sitting area with a sofa and coffee table provides a cozy space for families, though cleanliness needs attention regarding ants.
Service
9.0
The staff is friendly and accommodating, handling busy periods well during my stay.
Location
8.0
The hotel's location near the town center and connected to a shopping complex is convenient. However, some maintenance issues on the way to malls need addressing.
Dining
7.0
The dining experience is pleasant but slightly expensive. I enjoyed the food, especially looking forward to more local cuisine options.
Facilities
6.0
The hotel provides a range of amenities, though improvements are needed to ensure cleanliness and upkeep in certain areas.
Philip
United States,
July
2023
7.8/10
I had a mixed experience at this hotel. The entry point to the rooms was superb, but it looked like the rooms were not vacuumed properly. The pool area was nice, though.
Rooms
7.0
The entry point to rooms was superb, but the rooms looked like they were not vacuumed.
Service
8.0
The staff were very friendly and accommodating, but I was not satisfied with how my complaint was handled.
Location
9.0
The hotel is centrally located, making it easy to access favorite spots. It's next to a shopping mall and various local dining options, but it gets very dark around.
Dining
8.0
The dining experience was really superb with a wide range of traditional and international food options, but it lacked local Kelantanese dishes like nasi kerabu and kuih cik mek molek.
Facilities
7.0
The hotel offers facilities like free basement parking for guests and is equipped with essential amenities, though it lacks some maintenance in certain areas.
John
United States,
June
2023
8.6/10
Wow, what a great stay! The hotel rooms were spacious and clean, the staff was super friendly, and the location was just perfect for my first visit to Kota Baru. However, the walk around the city center was a bit shabby with some safety concerns. The dining experience was to my liking with lots of choices, and the facilities exceeded my expectations.
Rooms
8.0
The rooms were big and centrally located, perfect for two people.
Service
9.0
The staff were very polite and helpful, making my stay even better.
Location
9.0
The location was excellent for my first time visit to Kota Baru, right at the heart of the city.
Dining
8.0
The dining options had a lot of choices that suited my taste.
Facilities
9.0
The facilities surpassed my expectations with everything I needed for a comfortable stay.
Paul
United States,
June
2023
8.6/10
I had a wonderful stay at the hotel; the rooms were super clean and perfect for me with two kids. The location was strategic, near the town center and shopping complex, making it very convenient. The dining experience was fantastic with a wide variety of Western and Eastern cuisine, although a tad expensive for extra pax. The service was top-notch, with well-trained staff who displayed excellent customer service and spoke English well.
Rooms
9.0
The rooms were super clean, even with two kids staying together. It was a comfortable experience, especially with breakfast included.
Service
9.0
The staff at the hotel were well-trained and provided excellent customer service, especially when dealing with taxi drivers. They always made sure to allocate the room according to my preferences, which I appreciated.
Location
10.0
The hotel's location was very strategic, being near both the town center and shopping complex. It made exploring the area easy and convenient, setting it apart from other hotels in KB town.
Dining
7.0
The dining experience was good, with a nice selection of local varieties. However, I found it a bit pricey, especially when adding extra items. Always check to ensure all paid items, like drinks, are topped up as expected.
Facilities
8.0
The hotel facilities were great, offering a range of services like room service, laundry, and airport shuttle. It was well-equipped to meet all my needs during my stay.
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